Privacy Policy


1. Introduction
This Privacy Policy explains how Sole Proprietor Sergey Livun ("we", "us", "our") collects, uses, stores, and protects personal data through the website tirna-sl.com (the "Website").
We are committed to protecting your privacy and processing personal data in accordance with applicable laws, including the Law on Personal Data Protection of the Republic of Serbia and, where applicable, the General Data Protection Regulation (GDPR).
By using our Website and submitting your personal information, you agree to the practices described in this Privacy Policy.
2. Data Controller
Data Controller:
Sole Proprietor Sergey Livun
Website: https://tirna-sl.com/
Email: contact@tirna-sl.com
Address: Bulevar Crvene Armije 9A Belgrade Serbia

3. Personal Data We Collect
We collect the following personal data that you voluntarily provide through forms on our Website:

• Full Name
• Telephone Number
• Email Address

We do not intentionally collect special categories of personal data (sensitive personal data).
4. Purposes of Processing
We process personal data for the following purposes:

• Creating and maintaining a customer database;
• Responding to inquiries and requests;
• Communicating with potential and existing clients;
• Providing information about our services;
• Preparing offers and service proposals;
• Performing contractual obligations and providing services;
• Maintaining business relationships with clients;
• Complying with legal obligations.

5. Legal Basis for Processing
We process personal data on one or more of the following legal bases:

• Your consent;
• Performance of a contract or taking steps prior to entering into a contract;
• Legitimate business interests, including customer relationship management and service delivery;
• Compliance with legal obligations.

6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
Customer contact information may be retained for the duration of our business relationship and for a reasonable period thereafter to maintain records and comply with legal obligations.
7. Sharing of Personal Data
We do not sell personal data.
We may share personal data with:

• IT and hosting service providers;
• Professional advisers;
• Government authorities or regulators where required by law;
• Service providers assisting us in operating the Website or conducting our business.

All such parties are required to maintain appropriate confidentiality and security measures.
8. International Data Transfers
Where necessary, personal data may be processed or stored outside Serbia. In such cases, we will take appropriate measures to ensure adequate protection of personal data in accordance with applicable law.
9. Security Measures
We implement reasonable technical and organizational measures to protect personal data against:

• Unauthorized access;
• Disclosure;
• Alteration;
• Loss;
• Destruction;
• Misuse.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Subject to applicable law, you may have the right to:

• Access your personal data;
• Request correction of inaccurate data;
• Request deletion of personal data;
• Restrict processing;
• Object to processing;
• Request data portability;
• Withdraw consent at any time where processing is based on consent;
• Lodge a complaint with the competent data protection authority.

To exercise your rights, please contact us using the details provided in this Privacy Policy.
11. Cookies
Our Website may use cookies and similar technologies to improve functionality, analyze Website usage, and enhance user experience.
You may control cookies through your browser settings.
12. Third-Party Websites
The Website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage users to review their privacy policies.
13. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.
14. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
15. Contact Information
For questions regarding this Privacy Policy or the processing of personal data, please contact:
Sergey Livun
Website: https://tirna-sl.com/
Email: contact@tirna-sl.com
Address: Bulevar Crvene Armije 9A Belgrade Serbia